John O’Malley is a prolific writer, having written numerous books and articles about sales, service, marketing, leadership, and related business topics including:

• Dealing With Salespeople: A Guide for the Non-sales Person, SVI, 2002
• Healthcare Marketing, Sales, and Service: An Executive Companion, Health Administration Press-ACHE, 2000
• Ultimate Patient Satisfaction, McGraw-Hill, 1997 (republished by SVI)
• Negotiating, SVI, 1997
• Managed Care Referral, Irwin Professional Publishing, 1996 (out of print)
• Effecting Strategic Change, SVI, 1996
• Ninety-Four Referral Development Strategies for Imaging Centers, Diagnostic Imaging, Miller Freeman Publishing, 1994 (out of print, photo copy available)
• Maya Visits a Hospital, about animal assisted therapy, 2007
• Men of Men: Stories of Courage, about the Medal of Honor recipients with ties to Alabama, 2006.